Contact us
How to contact us by phone, email, or post with an enquiry about the Charitable Trusts Register.
Logging in with RealMe®
A RealMe login is required to log in to access a range of online services on the Charitable Trusts Register. You are no longer able to access RealMe using Internet Explorer. Please use, or download a different internet browser, such as Microsoft Edge or Google Chrome.
If you need help with your RealMe® login
If you can’t remember your RealMe username or password, you can use the ‘Forgot username’ or ‘Forgot password’ options on our login page.
Login to the Charitable Trusts RegisterPhone us
We're open for your calls Monday to Friday — 8.30am to 5pm, excluding public holidays.
| Your location | Number |
|---|---|
| New Zealand | Freephone: 0508 762 438 |
| Any other country | Phone: +64 3 962 2705 |
Getting help with phone calls
If English isn’t your first language let us know when you call and we’ll use our interpreting service, Connecting Now. Let us know the language you want and wait to be connected to an interpreter.
If you're deaf or have difficulty hearing, you can use the video relay service.
If you're speaking to a Client Service Advisor about an issue you're having with our online services, they may ask to view your screen so they can understand what's going on.
Sharing your screen with our contact
Email us
Use our online form to email us. We aim to reply within 3 working days — or sooner if we can.
Write to us
Companies Office
Private Bag 92061
Victoria Street West
Auckland 1142
New Zealand
Courier address
Companies Office
Level 1
162 Victoria Street
Auckland 1010
New Zealand
Our office hours for courier deliveries are 8.30am to 5pm.
Media enquiries
Email: media@mbie.govt.nz
Other enquiries
If your enquiry is about the Companies Office or one of the other registers we administer, you can find full contact details on our main Contact us page.
Contact us — Companies Office
